How was your Christmas? Did your children enjoy it ? Did you enjoy it?

For many couples and their children Christmas can be a very stressful time, as a result in January many couples separate. If this applies to you make sure that before you do anything you contact us. Helping Support Separated Families is our business. We aim to ensure that whenever possible separating couples do so as cost effectively and with as little stress as possible. Also we assist parents to ensure that children can continue to benefit from having two parents. We can offer you a confidential MIAM meeting in one of our many offices this month.

Why the Mediation Information Assessment Meeting (MIAMS) is more than just a tick box!

The Children and Families Act 2014 made it a requirement for a person to attend a Mediation Information Assessment Meeting (MIAM) before making certain applications in family courts. It states that the Respondent is also expected to attend a MIAM. It also gives the court a general power to adjourn proceedings to enable mediation to be attempted.

A MIAM is a 30 to 45 minute meeting with an accredited mediator; during which the role of mediation is explained and questions about mediation answered. It is also an opportunity for the client to find out about all dispute resolution options and eligibility for legal aid for mediation. It provides an opportunity for the mediator and the client to discuss suitability for mediation. If a client qualifies for legal aid the process will be complete FREE unless financial circumstances change during the process. If the Applicant qualifies for Legal Aid it also allows the Respondent to attend a FREE MIAM’s and 1st Mediation Session.

The MIAM allows each client to separately discuss their case along with any concerns or apprehension. It also allows the mediator to explain the benefits of mediation, i.e. a safe, confidential arena for effective negotiation, empowering each client to make their own decisions.

There is also a limited amount of legal aid available for clients who are mediating to get free legal advice from a solicitor as part of the process. Clients must have attended their first mediation session before they can sign up with a solicitor. This allows each client to obtain essential legal advice for FREE alongside the mediation process.

Research into mediation has found that clients who continue with the mediation process have an 80% chance of success.

Don’t let the MIAM’s just be a tick box exercise.

Please telephone or email us to discuss arranging a MIAM and hopefully a 1st mediation session to assist with any child/family/financial related disputes.


We can help 30.7.14

Family Matters are pleased to work with other mediation services, so if you cannot find a mediation service in your area, please contact us and we would be happy to recommend an approved, accredited and excellent service in your area. Please see the links below for the other services we work closely with.

MIAMs COURSE  7.5.14

Family Matters would like to thank all the solicitors who recently attended our training day to learn about the new rules brought in by the Children and Family Act 2014.  As a result of the success of the course we will shortly be re-running the same to assist those who were unable to attend.  Should you like to secure a place please contact Rhian or Demi on 01685388709 or e mail   Solicitors who attended the course said “”Presented very well though friendly and felt able to interact” Jill Lewis, Lewis and Lines.  “Very enjoyable.  Tutor has excellent knowledge of subject. Glad I attended very worthwhile” Natalie Quartermaine, Evans Quartermaine.  “The course was very informative and taught me everything I need to know now about MIAMs” Charlotte Leyshon, Hugh James.

Family Matters will continue to be happy to work in conjunction with solicitors and other professionals for the benefit of clients.


Family Matters Sponsor Rugby

Family Matters were delighted to sponsor the Glynneath Rugby Team last Saturday when they played Waunarlwydd and won 13-12.

A warm welcome was extended to the Family Matters Team and their guests. Family Matters would like to thank the President of the club, Max Boyce together with the Chairman of the Club, Peter Richards for a thoroughly enjoyable afternoon.

Glynneath 2



Family Matters are proud to announce that they are part of a new innovative pilot involving the Cardiff County Court and Cardiff Family Proceedings Court.  It is anticipated that from April of this year all those who wish to issue any application in family proceedings will be expected to have attended at a MIAM appointment.  This is a short information meeting when a mediator explains the process to the clients and takes some background information from them.

Many people now find themselves in Court without having had the opportunity of finding out about mediation.  From Tuesday the 18th February a mediator from the South Wales Mediation Panel will be present in Court to offer a MIAM appointment.  The Panel has been recently formed and consists of mediation services that hold franchises with the Legal Aid Agency.



*** NEW AWARD ***


Family Matters is extremely proud to announce that they have been awarded the Help and Support for Separated Families (HSSF) Kite Mark from the Department of Work and Pensions. The Help and Support for Separated Families is a quality mark i…ssued as part of a Government initiative. It is awarded to organisations who demonstrate that their work with divorced and separated parents promotes co parenting and reduces conflict between parents. To find out more about HSSF click below:-



If you are going through a separation, click on the link below for some helpful information in respect of Children, Parenting, Health, Housing, Money & Finance, Conflict and Benefits:


Launch of website focused on legal aid and mediation

As a result of the public perception that legal aid is no longer available to assist people with family disputes Family Matters Mediation Ltd have joined forces with other legal aid mediation services nationally. They have set up a website aimed at educating the public about the availability of legal aid for mediation.  This is something which has been poorly publicised by the government since the cuts to legal aid in April 2013.  We are  keen to ensure that as many people as possible have access to information on how to get legal aid to help settle family disputes.

The website gives generic information about mediation, how it works, its benefits and most importantly it focusses on highlighting the availability of legal aid.  It also provides details of a mediation service offering legal aid in each county with a link to their website.  Family Matters Mediation are listed under South Wales twenty outreach offices throughout the valleys and also in Cardiff, Newport and Swansea.

Family Matters Mediation are pleased to have been part of this venture and to have been able to work together with other large services nationally to fill this much needed gap.

Look out for updates posted on the site by all services in this great team effort!


Family Matters will be running an informative course in respect of the proposed ‘Children and Families Bill’  This is scheduled to take place on Tuesday 22nd October 2013 and there are limited spaces available for any Solicitors or Mediators that are interested. Contact us for more information.


Family Matters are delighted to announce the expansion of their team, with the welcomed addition of Rhian Thomas.  Rhian is currently completing her mediation training and will then be undertaking her MIAMs training.  Rhian has decided not to pursue a career as a solicitor,  but to instead become a Family Mediator.


**** NEW INFORMATION CLINIC NOW OPEN! Visit our office between 5pm and 8pm every Wednesday for FREE information in respect of Mediation ******

30th September 2013

NEW Ministry of Justice video providing information in respect of Mediation

27th September 2013

Find an approved mediator in your area